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Medix East Africa Limited — Your Medical Solutions Provider
The Medix East Africa showroom in Ruiru

About the company

More than a supplier. Your healthcare technology partner.

Medix East Africa Limited has equipped hospitals, laboratories and clinics across Kenya and East Africa since 2012 — and stayed to keep that equipment running.

Who we are

Your Medical Solutions Provider

Medix East Africa Limited is more than a supplier — we are a total healthcare solutions provider. Based in Ruiru, Kenya, we specialise in equipping modern medical facilities with state-of-the-art diagnostic and life-support technology.

We understand that in healthcare, downtime is not an option. That is why we back every piece of equipment with a certified team of biomedical engineers and a robust inventory of genuine spare parts.

Operating from Medical Plaza in Ruiru, off Thika Road along the Eastern Bypass, we supply medical equipment, laboratory reagents, hospital consumables and surgical supplies to healthcare facilities throughout Kenya and the wider East African region — from large referral hospitals to rural health centres, served with the same commitment to quality and fast delivery.

We provide end-to-end support: procurement, delivery, installation, training and ongoing biomedical maintenance. We are with you for the long haul.

  • Wide product range
  • Genuine spare parts
  • Certified biomedical engineers
  • Pan-East Africa coverage
  • After-sales support
  • Competitive pricing
  • Trusted global brands
  • Fast delivery & installation
Our service modelVisit our offices

18+

Years in the market

Serving East Africa since 2012

500+

Healthcare facilities served

Public, private and faith-based

157

Products catalogued

Across 10 clinical departments

6

Countries covered

Kenya and the wider East Africa region

Ventilator with patient circuit set up beside a hospital bed on a ward
Medix product training session for laboratory staff in a hospital boardroom
Laboratory staff loading samples into a chemistry analyser during commissioning

See the full gallery

How we work

Four commitments we hold ourselves to

Not aspirations — operating rules that decide what we sell, how we quote and what happens after delivery.

Supply what we can support

We only represent manufacturers whose equipment we can install, maintain and source parts for locally. A brand with no engineer and no spare part behind it is a liability we will not sell you.

Serve every tier equally

A rural health centre buying one delivery bed gets the same site assessment, installation and training as a referral hospital commissioning a theatre. Order value does not determine service.

After Sales Service

Most of what we do happens after delivery: commissioning, training, preventive maintenance, spare parts and reagent continuity. That is where equipment either survives or fails.

Quote honestly

We specify to your actual patient volume, not the largest model in the catalogue. Over-specified equipment wastes capital that the facility needed elsewhere.

What we supply

Ten departments, one accountable supplier

Facilities equipping more than one department usually end up managing several suppliers, several warranties and several service relationships. We catalogue 195 products across ten clinical departments so a single delivery schedule and a single maintenance contract can cover the whole project.

Why choose Medix

Why healthcare facilities choose Medix

Procurement is the easy part. What matters is whether the equipment is still working in year three — and whether anyone picks up the phone when it is not.

Trusted global brands

Authorised supply partnerships with established international manufacturers across every department we equip.

Certified biomedical engineers

An in-house technical team that installs, commissions, maintains and repairs what we sell.

Genuine spare parts

Parts sourced through the manufacturer, so a repair is a service visit rather than a procurement cycle.

Installation & commissioning

Site assessment before delivery, acceptance testing on site and documented handover.

Professional training

Operator training for clinical staff and technical depth for your biomedical department.

Preventive maintenance

Scheduled service visits under annual contract, with the records your inspections require.

Fast technical support

A named team to call when equipment fails, with response times agreed in advance.

East Africa coverage

Support that travels beyond Nairobi to county facilities and across the region.

After-sales continuity

Reagents, consumables and the procurement documentation tenders require.

The complete customer journey

From procurement to long-term support

Selling equipment takes one transaction. Keeping a facility running takes seven stages — and we stay for all of them.

Start with a consultationOur support model
  1. 01

    Consultation

    We understand your facility — patient volume, existing equipment, utilities and budget.

  2. 02

    Recommendation

    Equipment sized to your actual workload, not the largest model in the catalogue.

  3. 03

    Quotation

    Itemised, with lead times, warranty terms and the documentation procurement needs.

  4. 04

    Delivery

    Supplied and delivered to your facility, with scheduling agreed in advance.

  5. 05

    Installation

    Installed, tested against acceptance criteria and handed over with documentation.

  6. 06

    Training

    Clinical staff trained to operate it; your biomedical team trained to support it.

  7. 07

    Ongoing support

    Preventive maintenance, repairs, calibration, spare parts and consumable continuity.

Biomedical engineering

Keeping critical equipment running

Across East Africa, working equipment sits idle for want of a part, a calibration or an engineer who knows the model. Our biomedical team exists to close that gap.

We install and commission what we supply, run scheduled preventive maintenance, diagnose and repair faults, and hold genuine spare parts for the brands we represent. Annual maintenance contracts convert unpredictable breakdown costs into a planned budget line — with service records your inspections can rely on.

Request technical supportOur service model
Medix biomedical staff preparing equipment for installationEquipment down?
Call the technical line.+254 726 022122

Questions

What healthcare buyers ask us first

Medix East Africa supplies medical equipment, laboratory reagents and consumables, diagnostic technology, hospital consumables, surgical supplies and hospital furniture. The catalogue covers ten departments: laboratory, theatre, intensive care, imaging and radiology, maternal and newborn care, emergency, hemodialysis, dental, consumables and non-pharmaceuticals — 157 catalogued products in total.
Medix East Africa is headquartered at Medical Plaza, off Thika Road along the Eastern Bypass near Tatu City Industrial Park in Ruiru, Kenya. The company supplies and supports healthcare facilities throughout Kenya and across East Africa, including Uganda, Tanzania, Rwanda, South Sudan and Burundi.
Yes. Medix biomedical engineers carry out pre-installation site assessment, delivery and positioning, assembly and installation, functional and acceptance testing, and formal handover with documentation. Installation is included as part of the supply of major equipment rather than treated as a separate purchase.
Yes. Medix provides preventive maintenance, corrective repairs, fault diagnosis, calibration support and genuine spare parts through its in-house biomedical engineering team. Annual maintenance contracts are available, covering scheduled service visits, priority fault response, agreed parts terms and documented service history.
A facility can request a quotation in two ways: email sales@medixafrica.com with the equipment and quantities required, or send the request by WhatsApp to 0113894809. Prices are issued by formal quotation rather than published online, because equipment pricing depends on configuration, quantity and delivery terms.
Medix East Africa represents established international manufacturers across critical care, anaesthesia and patient monitoring, clinical chemistry and laboratory diagnostics, ultrasound and imaging, immunoassay, haematology, electrosurgery, rapid diagnostics and electrolyte analysis. We only represent manufacturers whose equipment we can install, maintain and source genuine spare parts for locally.
Yes. Medix supplies matched reagents, test kits, controls and laboratory consumables for every analyser it sells. Reagent continuity is treated as part of the supply relationship, because an analyser without its reagent stream cannot produce results.
Yes. Medix supplies national referral hospitals, government hospitals and county health facilities alongside private hospitals, faith-based facilities, laboratories, clinics, medical training institutions, NGOs and research institutions. For public procurement, Medix provides itemised quotations, manufacturer authorisation letters and the compliance documentation tenders require.
Medix East Africa Limited was established in 2012 and has been supplying healthcare facilities across Kenya and the East African region for over 18 years in the medical equipment market.
Medix East Africa is based at Medical Plaza, Off Thika Road, Along Eastern Bypass, Near Tatu City Industrial Park, Ruiru, Kenya. The office and stores are open Monday – Friday 8:00 AM – 5:00 PM, and Saturday 8:00 AM – 1:00 PM.
Medix supplies public, private and faith-based healthcare facilities: national referral hospitals, government and county hospitals, private hospitals, laboratories and diagnostic centres, clinics and health centres, medical training institutions, NGOs and research institutions.
Yes. Medix maintains an in-house biomedical engineering team that carries out installation, commissioning, preventive maintenance, repairs and calibration support, backed by genuine spare parts for the brands the company represents.