Service
After-Sales Support
Consumable and reagent continuity, spare parts, technical advice and warranty administration.
An analyser without reagents is a bench ornament. We keep the consumable and reagent streams flowing for the instruments we supply, hold spare parts for the brands we represent, administer warranty claims with the manufacturer on your behalf, and answer technical questions from your team without a service call being required.
What this covers
- Reagent and consumable continuity
- Genuine spare parts
- Warranty administration
- Remote technical advice
- Equipment upgrade guidance