Services
What happens after the delivery note
Procurement is the easy part. Whether equipment is still working in year three depends on installation, training, maintenance and whether anyone answers the phone when it fails.
Biomedical Engineering
Keeping critical equipment running
Installation, commissioning, preventive maintenance, repair and calibration support delivered by Medix biomedical engineers.
Read moreInstallation & Commissioning
Equipment that works on day one
Site assessment, delivery, installation, functional testing and formal handover for every system we supply.
Read moreClinical & Technical Training
Confident users, correct usage
Operator training for clinical staff and technical training for biomedical departments, delivered at handover and on refresh.
Read moreAnnual Maintenance Contracts
Planned upkeep, predictable budgets
Scheduled service visits, priority response and parts arrangements under an annual contract.
Read moreProcurement Support
Specification to delivery
Specification guidance, formal quotations and tender documentation for facility and institutional procurement.
Read moreAfter-Sales Support
The relationship after the invoice
Consumable and reagent continuity, spare parts, technical advice and warranty administration.
Read moreEquipment down right now?
Log a technical support request and our biomedical engineering team will respond with a diagnosis and a service visit.